B The Word... Suzette Audia

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Suzette Audia

Expert Colorist & Stylist

Owner of Hair Design Group

In the heart of Plano, Texas, across from the St. Elizabeth Ann Seton Catholic Church, resides a little slice of heaven, the Suzette Audia Hair Design Group. Hung on the walls are plaques and photos filled with inspiring sayings and quotes, supported by the salon's culture, which is welcoming, inspiring, and empowering.  I met the founder Suzette Audia 16 years ago when I first moved to Dallas and needed a reasonably priced Hairdresser. At the time, Suzette had one small station in another salon. As a busy working mom with little support, time management was everything to me. Suzette explained that she cut children's hair as well as adults. Maybe it was the fact that we were both raised by authoritarian New Yorker families, combined with my need for connection and friendship, or perhaps it was Suzette's hair wizardry and fantastic talent. Still, we became friends, and she became a trusted role model and friend to my two children. 

Suzette and Annelise, 2006

Suzette and Annelise, 2006

In 2006 at the age of 7, my daughter, Anneliese, had the idea of donating her hair to Locks of Love. Locks of Love is a nonprofit organization that creates wigs for children who lost their hair due to cancer.  Suzette and Anneliese devised a plan.  One spring morning  Anneliese and two other girls were on the local morning show as Suzette lopped off their ponytails. It was one of the proudest moments of being a mom,  orchestrated without any of my influence. It was all Anneliese and Suzette. They had a special bond. 

Raising children is not for the faint of heart, and it does "take a village."  Over the years, Suzette became a role model, a confidante, a safe place, and a trusted advisor to my children and me.  She has seen us through my mother's death, puberty and uni-brows, lice, holy communions, prom dates, and homecomings.   

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To this day, my grown kids come home to get their hair cut at Suzette Audia Salon.  Suzette epitomizes the B Words, Brave, Bad Ass, and Beautiful.  I am so very proud to share Suzette's story. 

 

TK: How did you start your own business? 

SA: I started my own business in 1991 when I realized I was determined to succeed and pave my way.   In my early 30's, I took a significant risk and branched out on my own. At the time, I had 14 years of experience working for Matrix as a Hair color educator. My job gave me the foundation to become a color expert, a distinguishing talent in hair design. Letting go of the security of a full-time gig was daunting, but I knew it was something I had to do.  Before long, my business grew from a solo chair to a 20 chair salon attracting the industry's best talent. 

TK: What challenges did you face as an entrepreneur? 

SA:   My biggest challenge is going it alone. In hindsight, I have always done it alone.  Whatever I set my mind to, whenever I decide to step out of the box, I take that step alone.  On the one hand, it's terrifying to be ultimately self–reliant.  On the other hand, If I fail, I know the outcome is squarely on my shoulders.  There is no one else to blame.  Failure has never been part of the equation. Going it alone requires a healthy dose of faith. 

Looking back on my life, I never relied on a man to show me the way. The men in my life, my father, brothers, and even my ex-husband, never provided support, security, or guidance.  I used trial and error, and since I knew I never had anyone to catch me if I fell, I relied solely and entirely on myself.  I never gave myself the luxury of thinking of failing.  In my mind, it was simply not an option. 

I never gave myself the luxury of thinking of failing.  In my mind, it was simply not an option. 
— SA

TK: What was the catalyst to create your product line? 

SA:   The mortgage crisis in 2008  launched one of the most challenging economic climates of my lifetime. I watched from behind my chair as the Dallas economy slowly slipped away. My salon was still thriving, but I realized I had no Plan B if this situation, entirely outside of my control, continued. A mounting pressure to take action swelled inside me.  

My plan B was to formulate my product line of shampoo, conditioner, and styling products.  While working full time at the salon, I researched formulas and ingredients, testing products from all over the country in small while bottles with sticky labels, searching for the ingredients to form my brand. After months of research and persistence, the E-Hair System product line was born.  It started as a grassroots effort selling only to clients in the salon. Over the next ten years, E-Hair System took on a life of its own, becoming a national brand.  

My best-selling product solves a rarely addressed problem in the industry; women's hair loss.   As women age and enter menopause, many suffer from hair loss. My Emu Oil hair system contains Omega fat from emu bird, This relatively unknown ingredient provides an all-natural solution to healing scars, wounds, earaches and makes hair grow. It's expensive and not commonly used in hair products—my E Hair system is one of a kind.  All of the products are available on my website.

It brings me great comfort to know that my products can comfort women suffering from hair loss and give them back their confidence and self-esteem. 

 

TK: Who is your role model?  

SA:  I never had a role model. The closest experience I have to a role model is the opposite. It was someone who I knew I never wanted to become. Growing up in a rough Italian family in Brooklyn, the odds were always against us.  My mother had a girlfriend named Camela who seemed to have a perfect life. She was married, never worked, and had what society told women back then they should want; a male provider, a reliable, employed husband.  At ten years old, I bought into that myth.  Until one day, Camela showed up at our door crying her eyes out. There was a look of terror on her face. After 30 years of marriage, her husband announced he was leaving her.  She was in a state of panic.  I listened at the doorway as my mother and Camela discussed her few and far between options. Camela had no savings, no skills, and no way to pay her rent.  After 30 years of "security," her best option was to apply to work as a grocery bagger at the A & P.  

That overheard conversation led me to decide that I would never allow myself to be in that situation. I would be independent and never leave my security and finances up to a man. I married in my early 20's and my commitment to my independence, and financial security didn't sit well with my spouse. Ultimately the marriage failed because of it.  

I share Camela's story with young women because I want to instill the importance of independence in the future generation. We must never sit back and wait for someone to save us, or for a dream to find us. We must show up every day and do the work ourselves.  

TK: What words do you live by?

SA: In the absence of a role model, become your own role model.

Join Suzette and myself Thursday March 25th 6:00pm for an evening of unpacking our limiting beliefs and stepping into our most badass selves.RSVP 972-489-3536

Join Suzette and myself Thursday March 25th 6:00pm for an evening of unpacking our limiting beliefs and stepping into our most badass selves.

RSVP 972-489-3536

B the Word... Josh Caudill

Josh Caudill

President at Safety Leadership Innovators, LLC

Josh Caudill is one of the good guys that empowers women in the workplace.  After leaving his corporate career, Josh and his wife, Kayla, partnered together to form a leadership and communication consulting company called Safety Leadership Innovators (SLI).   

Josh is living the B-Word, Bridges, by authentically standing in his truth and breaking down longstanding barriers in the safety industry.  Here is Josh's story. 

Trials through transformation

Women in Construction Panel January 2020

Women in Construction Panel January 2020

I had the opportunity to meet Josh last year when I assembled a panel to discuss the challenges women face in construction. A female panelist had to back out and recommended Josh. At first, I was hesitant to include a "white guy" on the panel. But after a conversation about his leadership journey and commitment to authenticity that benefits everyone, I was sold. In January, we presented at the AGC National Surety and Risk Management Conference in South Florida, and Josh's message resonated with the mostly male audience. Had I asked Josh to participate on the panel just a few years earlier, his response may have been "no."  He was a high-level executive at that time, working in an industry where weakness, vulnerability, and advocating for someone other than oneself was an anomaly. A few years later, there he was, a unicorn of sorts, as the only man speaking on an all-female panel about being an advocate for women in the workplace. 

Transforming thought

Josh climbed the corporate ladder in the construction safety industry. He was very successful, earning a good salary and doing challenging, rewarding work. Josh chose safety because of the potential to make a difference and save lives. After rising to the highest ranks in his chosen industry, he realized while his career was thriving, his family life was not. 

Josh did something that most men never think of doing. He left the comfort and security of his corporate career to spend more time with his family. "I went through an excruciating process that almost cost me my marriage to finally accept the conclusion that work-life balance does not exist.  We can achieve it for a moment, but it is unsustainable. I had to let go of my definition of success to create one that worked for both my career and my family. Josh explains, "If you cannot be the same person at work, at home, when you're sleeping, something needs to change." Josh experienced the painful reality that problems are only solved by facing them and going through the pain. 

Since leaving his career, Josh and his wife Kayla founded Safety Leadership Innovators. (SLI). In addition to safety leadership, SLI exists to help employers combat opioid addiction within their workplace, an epidemic that continues to grow as more people succumb to this addiction. 

Josh and Kayla intentionally set up their business committed to an equal partnership structure.  Neither Josh nor Kayla have more power. They work together as a unit, strategically using their unique strengths to exceed their client expectations. Josh fully admits, "We are very different, but we are building our business to embrace the differences and become stronger."

Turbulent transitions 

The path of letting go of his corporate identity and security to embark on something new that better suited his family was a painful experience that Josh embraced. "People are afraid to go through pain, but pain is a great thing. It is a barometer to identify what is going on in the body and the mind. It alerts you when something is wrong. If you pay attention, you can feel your body healing from physical trauma or alert you when healthy stress becomes unhealthy anxiety. Yet humans tend to go to great lengths to avoid or mask the pain. That is why the opioid epidemic is of such magnificent proportions.  The problem with pain avoidance is without going through pain; you never know if you recovered. You never evolve past the painful experience. Ignoring pain gives it power over you, creating the risk that it will never go away, and you will never heal.”  

Josh and Kayla approach their methods to reduce opioid addiction as a natural complement to safety management. Safety is only successful when communication channels are open. Without open and honest communication, it's a matter of time before someone gets hurt.  The symptoms that lead to opioid addiction are similar. By educating the workplace to identify the signs and recognize someone in pain, we can save a life. 

The days of sweeping problems under the rug and hiding problems in the workplace are long gone.  The only way we can create an atmosphere of positive change, however, is if we listen to everyone sitting at the table. 


Treasuring the truths

Josh's partnership with Kayla is a visible sign of building bridges and empowering women in the workplace. Women bring a unique experience and skill-set to the table. When it comes to building trust and empowering communication, Josh has learned by watching Kayla. "Speaking at people, rather than with people, will never create a trusted, authentic culture. It takes listening skills and engagement in one-on-one, tough conversations to create an environment where trust can grow. When you're militant, and when you have a sharp spear, nobody wants to hear you."  

 

Want to know more about Josh? Check out his business here https://sli.us.com/

Also, keep an eye out for the podcast he is starting with his wife: Married to Safety. You can find this on the streaming platform Safety FM. 

Cardinals and COVID; Signs of Hope

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May you come to find comfort in and remember:
Cardinals appear when angels are near.
So go now, sit outside and drink your tea.
Keep a lookout for the little red bird —
It is there; your loved one will be.

— Victory McGovern

The holidays were always a special time for my family. My mom and dad loved Christmas. My dad loved to decorate the tree, and my mom started collecting Department 56 Christmas Village pieces. Our favorite pastime, one I still do today, was to put up the Christmas village.  We over-decorated,  over-shopped, and over-celebrated every year.

Thirteen years ago, Mom suddenly passed away on December 18, forever changing Christmas memories for me. Previously fond memories tend to be dampened by the loss and overwhelming sadness of missing someone so much. 

Mom and I were very close. I always knew that if I could be half the mother, my mom was to me, I would be a pretty great mom.  She was strong, a no-nonsense nurse who grew up in the Bronx.  She raised her daughters to be independent and resilient.  The resilient part was always the piece I struggled with, especially when facing life without Mom.  After she died, I experienced depression. I never was diagnosed, never sought treatment because I wasn't raised that way. Looking back, I wish I had.  I showed up every day for work, for my family and looked the part of a happy mom and competent executive, but on the inside, my mind was dark, and my thoughts were brutal.  Walking my dogs and prayer brought me some relief from the constant negative dialogue on autopilot going on in my head. 

About a year after Mom passed, I went for a walk on the greenbelt near my house, desperate for relief from the overwhelming sadness clouding my head.  I had enough.  I was in the angry stage of grief and declared out loud, "God, I need a sign that Mom is still with me, watching over me. Just a little sign ."  At that very moment, a little red cardinal flew out of the trees and sat on the ground beside me. He did not budge even though I was walking two big dogs. He just fluttered and stared at me as I stared back at him. From that day on, I knew that Mom was still watching over my family and me, and we had a special connection that would never die.  It was a turning point, one that I will always remember.

Since then, cardinals appear in odd places, like shopping mall parking lots and college campuses, guiding decisions, providing comfort, and a sigh of relief in challenging life moments and decisions.

On a sweltering hot day in June in Bryan, Texas, a cardinal appeared under a tree as we exited the dorm tour during a college visit with my son.  I said to my son, "you are going to go to Texas A & M, and it will be a fabulous experience for you." Worried about the admission process, he replied, "How do you know for sure?"  I pointed to the cardinal all by his lonesome, sitting under the tree, responding, "That's how." He answered, “ You freak me out.” A few months later, he received his acceptance letter. He had a great college experience, blessed by his grandmother.

My career required me to spend most of the last seven years traveling.  A career change, and COVID brought all of that to a screeching halt.  I have spent more time at home in 2020 than I have in many years.

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My home office desk faces the window where Mom and I planted an oleander shrub on Mother's day the year before she died.  One chilly April morning, I heard fluttering and chirping in the shrub outside my window. The flurry of activity came from a cardinal nest hidden deep inside the oleander shrub.  Every day I watched as the mother and father took turns guarding the nest.  Three small baby cardinals came to life outside my window.  I observed the doting cardinal parents feed the babies, carefully watching over them for two weeks. The father was never far away.  He sat up in another tree a few feet away and guarded his family.  And just as fast as they came, one morning in May, they were gone.  The nest is still there, easily visible now, but the little family is gone. I can only hope the babies bring comfort and joy to others looking for a sign of inspiration and connection.

This year, so many people are alone, especially the elderly. My dad lives in an assisted living facility, and we cannot see him this year. He has survived COVID and Thanksgiving in isolation. Hopefully, this little cardinal story will bring him some joy and comfort.

Life can be remarkable, challenging and difficult. The pandemic is a reminder of how fragile life can be.  We have a choice every day to look for signs that bring us joy or focus on the turmoil and strife the mere act of living creates.  If you look for signs of hope, they will appear, and they make life that much more beautiful and magical.

 After all, we can all use a little magic this year. 

Merry Christmas

May those who have lost loved ones receive signs of comfort and connection.

Choose to look for signs of hope, they will appear, and they make life that much for beautiful .
— TK